Overall Rating / 21 Total 1st-Party Reviews
Star Quality Air Conditioning, Inc.
I had a number of priorities when I contracted with star to include competitive pricing, quality product, reputation and quality of installation. Star met all of these priorities and far exceeded most of them. The company owner Noah was very easy to deal with as well as having a professional demeanor. His installation crew were excellent and provided a one day installation that was done professionally and in accordance with all codes. Communications with Noah and his office staff where excellent. I would strongly recommend this company to anybody you really can't go wrong with these people.
As an owner and a Property Manager I have worked with several air conditioner companies but working with Amanda on scheduling and discussing my need has been an outstanding experience. Definitely they are on top of my list for Heating and Air need. Highly Recommend them. Nelson Ortega Realtor/Property Manager Navy to Navy Homes
I was extremely pleased with the professional help I received when our air conditioner died in August. Since we were in New York when this happened, I was truly appreciative of all the help from the office (I believe her name was Amanda}. She did an excellent job providing me information on a new system. She also contacted our neighbor who opened our trailer when your men came to install the new system. Then she did an excellent job sending information via email as well as mailing original contracts and then warranty papers. This meant so much to me and really put my mind at rest. I haven't seen the work that was done yet but we are leaving next week to return to Florida. I'm confident that everything will be just fine. Thank you so much.
What Homeowners Are Saying About Us!
So happy I called Star Quality Air. Would recommend you to anyone looking for an air conditioning company! Thanks!
– J. Wysong
Star Quality provided great service and we love our new AC! Super happy we went with Star Quality Air Conditioning.
– T. Swana
We would definitely refer Star Quality Air Conditioning to family and friends. They kept us informed and I asked a “million” questions and the answered them all without hesitation. Our many thanks to everyone we dealt with. Also, Eric was wonderful, very knowledgeable and courteous.
– P. Martin
We were very pleased with Eric and Curtis! They were very pleasant and even took off their shoes before coming into our house. “Wow”!!
– E. Moon
Technicians Eric and Curtis were extremely professional, hard working and extremely neat!!
– M. Klussman
"Moe and Curtis are always so polite and nice. Moe always goes out of his way to help me. I’m so appreciative of Moe."
- K. Kelly
"Everyone was very nice and helpful. Amanda in the office was also great. I could not be happier with the service and product received."
- D. Ewing
"They were not satisfied until everything was right. I was impressed that “the boss” takes such an interest."
- Mike K.
"Mike and the entire installation team was spectacular! Will recommend to everyone!"
- Chad B.
"Brian and Moe worked very hard installing our air handler, which is located in the ceiling of our garage. It was very hot but they worked all day to finish the job. Amanda was also very helpful with planning and scheduling while we were facing a possible hurricane."
- A. Eberhart
"Both the gentlemen were good. Noah seemed really responsible. It was nice working with them."
- Jain R.
"Excellent service. Noah was here bright and early on a Saturday morning at 7 AM because I needed the a/c – I was impressed!"
- P. Lillegard
"Excellent job. I already recommended your company to my neighbor and he bought a system."
- E. Therriault
"Entire experience was pleasurable; moreover the administrative aspect was efficient and professional."
- R. Bolling
"Star Quality Air Conditioning. From the sweet girl, Amanda, at the office who had lots of patience with all of my questions, to the GREAT team of installers who are so professional. I could not be more satisfied and happier
with the service I received from Star Quality A/C. I would absolutely recommend your company to all my neighbors, friends and family."
- William Ziegenbalg
"The guys were very efficient and did a wonderful job. Clean and precise. I appreciate your crew."
- P. Carey
"Thank you for everything. Look forward to replacing last A/C unit in 2012."
- Ann Marie
"JR and John were excellent, very polite and very good at what they are doing."
- Rose G.
"Thank you for your care and courteous and prompt service. I was bringin my husband home from the hospital after surgery and your prompt service to install mynew system is much appreciated in aiding in his recovery."
- Charlotte K.
"Noah was very helpful and understanding of my needs. Thank you all."
- Charles L.
"Keep up the good work!"
- Dave R.
"Noah was absolutely awesome in working with the budget we had to work with. I will definitely recommend you guys to anyone."
- S. Koole
"All service provided was outstanding, thank you."
- T. Lonnie
"You guys are great!"
- D. Delano
"We have and will continue to refer people to you guys."
- Lisa B.
"I was very pleased with everyone in your company. I would recommend you to anyone with the assurance that it would be a good job."
- Linda S.
"Outstanding from initial discussions through finall installation. Staff's recommendations resulted in a system that performed better than the system when the house was new."
- C. Brigando
"Both David and Mike were extremely professional. They did everything they coudl to keep any discomfort and noise to a minimum. It was an extremely cold morning for Florida and both guys worked their butts off without so much as a complaint... as a manager myself, I found both of them dedicated, informative, and respectful. Thank you very much!"
- Steven K.
"Mike and David did an outstanding job! I was really impressed with how Mike managed the job from the sale to completion. A lot of other companies use salesmen then send in separate technicians. Thanks and we will definitely recommend your company to friends and family."
- J. Alcorn
"Extremely happy and satisfied with every aspect of Star Quality's work at our home."
- J. Jenson
“I am delighted in my new unit. The technicians could not have been more helpful, neat and considerate.”
- Emily E.
"I called Star Quality Air Conditioning for service on my air conditioner. Their prices were fair and their service was quick. They not only fixed my air conditioner but built a relationship with me. I will call them in the future and highly recommend them. Thanks guys!!!"
- Ellaine C.
"Bill and I both wanted to email you to let you know we are very pleased with our new Comfort Maker air conditioning system.The system is working perfectly. In addition, we notice it is much quieter which is a nice bonus compared with the old system. We also wanted to mention that David, Jerry and you did an excellent job in the installation process. The work was difficult , we know, but was handled with efficiency and professionalism. Thanks to you, David, and Jerry for the "Star Quality" job.We also want to thank Denise as well, for handling our numerous phone queries and concerns in such a pleasant manner."
- Judy & Bill
"It is our pleasure to inform you of the excellent service we received when replacing/installing our new air conditioning system on May 28,2010. The servicemen were extremely efficient, knowledgeable and neat. They completed their job in a timely manner and were very professional. We are very pleased and would not hesitate to recommend your service to our friends and neighbors.Respectfully,"
- Lori and Stephanie Frank
"Wasn't sure what to expect, I thought I would have big clean up, but no, they did it all. Was very happy. I found out that the air conditioner is not running as often as the other one and it runs very quite. Thank you."
- Catherine Beattie
"Great staff, excellent installation. On time, polite and overall top quality. Price, product and quality exactly as quoted. We have already told all our friends and relatives. You should change your name to 4 Star!"
- Carson Jenkins
"David was on time, personable, and thorough. Performed maintenance on outside and inside units - Great Job!"
- Patricia Hamerski
"About a week ago, I had an unexpected experience where my tenants informed me that the AC was blowing hot. It was the beginning of April and the outside temperatures were averaging in the lows 80s. I knew I had to act quickly. Since I lived in South Florida and the tenants were in Vero Beach, I did not know where to begin and who to trust (as far as finding a reputable company). I came into contact with Star Quality and received exceptional treatment from them. I thought I was going to be slough off, since I had limited knowledge about the inner workings of a central AC. The representative, Noah, was exceptionally great. He was patient and explained of what needed to be corrected. He was attentive to my concerns and well as the concerns of my tenants, who he knew I needed to keep satisfied. Noah called when he said he was going to call and went the extra step as far as explaining how to receive extra discounts for future repairs. Not only that, they were able to confirm and accept the manufacture warranty and were able to accommodate my tenants as well by responding on a Saturday. The repairs were completed as promised and the overall experience was more than a pleasant surprise. I will definitely do business with them again! Thank U! "
- Ivette Muniz
"I will never forget the first time I called Star Quality Air Conditioning. Right after a hurricane, when my electricity finally came back on, my air conditioner was blowing hot air. I didn’t know what to do! I called, and in a small amount of time, a technician was at my house to fix my air. He knew what the problem was and had the part immediately to fix it! Having small children, I don’t know what I would’ve done without air conditioning.
Another time, late in the evening, our condensate pump quit working, and our children’s bedroom was flooded. Again, a technician came right out and spent his evening fixing our air conditioner. What a lifesaver! Star Quality Air Conditioning is a dependable, friendly business. I personally would rather choose a local, family-owned business over a large chain. Thank you for being such a caring business!"
- Rebecca & Mel Everett
"I am writing this letter of testimony because your company is a diamond in the ruff. Moving to Florida three years ago from New England was a shock in itself, not to mention the hurricanes and the high cost of our electric bill. We had a few different Air Conditioning companies service our needs and I never felt completely confident in what they were telling me. Star Quality Air Conditioning is the most honest and most reliable company that we ever used. Your service tech was personable, quick and professional. He nailed the problem within minutes of arriving and had everything fixed a short time later and the best part was the bill was very reasonable. I will recommend your company to all of my friends and family in the area. Thank you so much for being there for us."
- Serafina and Pat Kinnare Vero Beach, FL.
I just want to thank you all for your help and for going above and beyond to help me out. In this day and age it is so refreshing to know there are businesses out there that really care about their customers. I'm very happy with my new A/C. I have nothing but high praise for your company and plan on recommending your company to all my friends and anyone else who may need your service. Again, I can't say enough about your company. Thank you again for all your help. You're #1 as far as I'm concerned.
- Jan Gooley